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Webinar Recap BY Emily McCrary-Ruiz-Esparza | December 18, 2025

Talent in Motion: How HR Is Using Tech to Align People, Skills, and Opportunity

Thanks to the explosive changes in the workplace brought on by the arrival of AI, employees are being asked to learn new skills all the time–often on top of already overfull plates. That leaves HR leaders facing a difficult question: How do you build skills at the pace the business demands without burning people out? Some HR leaders say the answer lies in shorter, more flexible learning experiences, paired with clear pathways that give employees ownership over their growth.“We have to have learning experiences that are easily adaptable,” said Nate Beck, SVP of learning and experience at Zions Bancorporation, during a From Day One webinar on how HR is using tech to align people, skills, and opportunity. The company has moved away from eight-hour, weeklong training programs in favor of lighter, more flexible approaches. Targeted development plans now begin with e-learning to cover the basics, followed by a 90-minute discussion focused on behaviors.“This allows people to leave the classroom with confidence and a plan of action immediately, instead of a full day of theory,” Beck said. The focus is now squarely on specific skills and the behaviors that support them. “It allows us to be quicker at meeting the needs of the organization when things change. If a skill is no longer relevant, that’s no big deal–we can adjust, because we’re not working on three days of content, we’re working on 90 minutes of content.”“When I started in learning and development, it used to take us months to develop multi-day programs,” said Nikki Slowinski, EVP of talent experience and development at Publicis Digital Experience. “We just don’t have that luxury anymore.”Journalist and From Day One Contributing Editor, Emily McCrary-Ruiz-Esparza, moderated the session (photo by From Day One)Publicis is now using Microsoft Copilot to help build training programs faster and more responsively, informed by data. “We’re able to meet needs before they become obsolete,” Slowinski said. “There’s still a lot of critical thinking involved to make it effective and high-quality, but I don’t think we couldn’t move at this pace without AI.”At the same time, leaders emphasized that durable skills–like critical thinking, systems thinking, and problem-solving–remain essential, and may be “even more critical now,” said Veronika Lantseva, SVP of workplace performance at U.S. Bank. “AI is a transformer of the way that we do work. Those skills come into play for a human to be able to say, ‘Here’s how I can connect the dots and leverage AI to drive business outcomes.”“Adaptability is the foundation for every other growth mindset,” Beck added. The most valuable capabilities remain human ones: “critical thinking, relationship-building, communication—those are things that AI cannot outperform us on.”With so much change underway, fatigue is a real risk. To embed learning into the culture, companies need to incentivize it, said Marcus Cazier, director of learning and development at bioMérieux. “Make learning a part of core duties. Tie it to performance bonuses.”Giving employees agency over what they learn helps too. “This starts with a conversation with leaders around long-term goals and the skills needed to get there,” said Lantseva. “Let’s say I’m a project manager in HR, and I’m aspiring to work in finance. The skills-based ecosystem gives me the language to say, ‘Here’s the delta between the skills I have today and what I need in the future.’ Then I can work with my manager to say, ‘How do I close that gap?’”Internal skills frameworks clarify the skills and proficiency levels required for different roles, giving employees a clear target to aim for. “That gives people leaders and HR language to use when they have future-focused conversations,” Lantseva said.That clarity can also break down barriers among departments, said Beck. “You get more cross-functional work. People are happier when they can see opportunities that are available. Maybe they don’t leave HR, but they get to participate in something with accounting. It’s such a good and healthy practice to have transparent skill and role frameworks so people can try new things.”SHL, for example, developed a skills taxonomy of 96 discrete behavioral skills that companies can use to evaluate their talent. Employees can better understand their own capabilities, while the organization can identify internal candidates ready to take on new jobs rather than hiring externally. When a new role opens or a team needs support, leaders can see who already has the relevant skills.Sukhmani Grewal, a solutions architect at SHL, described working with a client whose senior HR leader wanted to move into a business role–an unusual step in that organization. “We were able to show they have the right skills to be an effective business leader for the opening,” she said. “We were able to connect the dots, and the person is thriving.”Skills can also be transferred person to person, outside of structured training programs. At bioMérieux, mentorship has been a vital mechanism for skills-sharing, but only when it’s treated as more than a goodwill exercise. The mentorship is short-term and skill-based, says Cazier. It’s distinct from coaching or sponsorship, and sets the expectation that leaders will mentor, supported by systems and tools.“Adaptability is our foundation, and digital fluency keeps us relevant,” Beck said. “But human skills are what keep us irreplaceable. That’s what people need to remember–focus on how humans interact, and how we can use AI to augment our capacity.”Editor’s note: From Day One thanks our partner, SHL, for sponsoring this webinar. Emily McCrary-Ruiz-Esparza is an independent journalist and From Day One contributing editor who writes about business and the world of work. Her work has appeared in the Economist, the BBC, The Washington Post, Inc., and Business Insider, among others. She is the recipient of a Virginia Press Association award for business and financial journalism. She is the host of How to Be Anything, the podcast about people with unusual jobs.(Photo by courtneyk/iStock)

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Feature BY Emily McCrary-Ruiz-Esparza | November 20, 2025

Corporate America’s Retreat from the ‘Whole Self’ Era

Remember the time when workers were invited to “bring their whole selves to work”? When they were welcomed to zones of psychological safety and encouraged to speak freely? When they were given highly flexible work arrangements to suit their lifestyles? When dogs and cats roamed through Zoom meetings?Those days are over. While no company will exactly say, “return to the office, and please leave your whole self at home,” corporate expectations have changed. The breezy notion of colorful individuality now feels risky. But where exactly are we now?“The pendulum is swinging. This goes back and forth through the decades,” said Janine Yancey, founder and CEO of Emtrain, which creates workplace compliance and culture training. At the moment, Emtrain’s customers are focused on productivity, cost savings, and efficiency. “It’s really about the bottom line right now,” Yancey said. The employee experience and company culture has receded in importance. “That’s less of a priority.”The “whole self” concept became HR gospel during the first half of the decade, propelled in different ways by three events: the pandemic, the surge of support for DEI, and the Great Resignation. (One of the first explicit references came a few years earlier in a TED talk.) During the pandemic, when remote work offered glimpses into our colleagues’ homes and lives, and widely shared stress revealed new parts of ourselves. With schools and childcare centers closed, companies granted unprecedented flexibility for workers to care for family members. The social justice movement of 2020 also opened the door for self-sharing at work. Employers spun up employee resource groups (ERGs) and some invited employees to share their feelings in all-hands meetings. Some, like Walmart, even trained staff in mental health first aid to better recognize distress among coworkers.The Definition Is TrickyBut what exactly does it mean to bring one’s whole self to work? It depends, and that may be the challenge as the bar is reset. Some may feel that it’s a license to dissolve healthy boundaries. Want to pitch a fit in a meeting? Go right ahead. That’s your whole self. Others may feel relief that they can talk openly about being on the autism spectrum without fear of discrimination. Like most trendy terms, its definition is nebulous. While individual companies may have taken the time to define the term, there’s been no broader consensus.It’s unlikely that any employer ever wanted employees to bring everything to work. Insubordination was never welcome, even if it comes naturally. “Authenticity at work is guarded authenticity,” said John Higgins, who studies and writes about activism in the workplace. “Because at work, you can be fired. That’s the reality.” What really undermined the “whole self” movement was the backlash against DEI.  Some companies and universities have scrapped their DEI plans, closed diversity offices, and laid off chief diversity officers—once a fast-growing C-suite position. Following President Trump’s executive order to end all federal DEI programs, there have been state-level bans, lawsuits, and corporate roll-backs.The skirmishes are often public. Some federal employees were fired or put on leave for participating in DEI programs recommended by the first Trump administration. More recently, some employers fired or disciplined workers for social posts they made about the murder of right-wing political figure Charlie Kirk. According to a special report from Reuters, more than 600 Americans were “fired, suspended, placed under investigation or disciplined by employers for comments about Kirk’s September 10 assassination.” Several of those workers have since filed lawsuits against their employers.Where Should the Line Be Drawn Now?Especially for leaders, the idea of unfiltered authenticity is misguided, according to management expert Tomas Chamorro-Premuzic, writing in Harvard Business Review. “Decades of psychological research studies show that power diminishes inhibition, weakens empathy, reduces self-control and any sense of obligation to others, and amplifies the toxic traits leaders already possess,” asserts Chamorro-Premuzic, author of the new book Don’t Be Yourself: Why Authenticity Is Overrated (and What to Do Instead). Instead, leaders should model values instead of performing them, protect their personal lives, and choose empathy over ego.Even the term “psychological safety” needs to be revisited. Amy Edmonson, the Harvard management professor who popularized the term, argues that bringing one’s whole self is precisely what we shouldn’t be doing. “Your ‘authentic’ or ‘whole’ self also includes the undesirable, unprofessional, and dark side dimensions of your character,” she wrote in a recent article for Fast Company.Venture capitalist Marc Andressen, a vocal critic of DEI, wrote on X in late 2024: “The one thing you should never, ever, ever do is bring your full self. Leave your full self at home where it belongs and act like a professional and a grownup at work and in public.”It’s arguable that “whole self” was never what workers needed. In a New York Times opinion piece, University of Pennsylvania economist Corinne Low wrote that “women, and especially mothers, don’t necessarily need remote work. We don’t need so-called flexible work schedules. What we need are plain old boundaries–jobs where work stops at a set time and allows other parts of life to exist without interruption.”But employers reach outside the workplace, where our whole selves live. In many cases, the comments about Charlie Kirk that resulted in terminations were made on personal social media accounts. It’s not the first time this has happened. A private-sector employee was fired from her job in 2020 after she called the Black Lives Matter “racist, claiming it caused segregation and alleging Black people were ‘killing themselves,’” according to the New Jersey Monitor. The employee sued, but a judge upheld the termination. While some may decry unprofessionalism in the workplace, others may be pushing back on expressions of personal identity that don’t align with with their ideological camp. For instance, the Trump administration wanted to ban transgender people from changing the sex marker on their passports, and the Supreme Court upheld the ban. We might ask, Is it that we don’t want people to behave unprofessionally, or that we don’t want people to feel safe and comfortable disclosing politicized aspects of their identity?When employers invite authenticity at work, Higgins said, what’s usually welcome are the traits that benefit the business. At its most mercenary, the message is really, “bring a socially acceptable version of yourself so I can use you.” Of course, what’s socially acceptable changes. What will be the next cycle? “Employers will overreach a little bit, and then employees will start to mobilize because that’s the only way you can achieve some leverage and power,” said Emtrain’s Yancey. Sometimes unions are formed or sit-ins are held. Who does the rabble-rousing has a great deal to do with who has the upper hand in the job market—or what ideology is in vogue. But the pendulum will one day swing again, she said. “It always does.” Emily McCrary-Ruiz-Esparza is an independent journalist and From Day One contributing editor who writes about business and the world of work. Her work has appeared in the Economist, the BBC, The Washington Post, Inc., and Business Insider, among others. She is the recipient of a Virginia Press Association award for business and financial journalism. She is the host of How to Be Anything, the podcast about people with unusual jobs.(Featured illustrated by Dave Long Media/iStock by Getty Images)

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What Our Attendees are Saying

Jordan Baker(Attendee) profile picture

“The panels were phenomenal. The breakout sessions were incredibly insightful. I got the opportunity to speak with countless HR leaders who are dedicated to improving people’s lives. I walked away feeling excited about my own future in the business world, knowing that many of today’s people leaders are striving for a more diverse, engaged, and inclusive workforce.”

– Jordan Baker, Emplify
Desiree Booker(Attendee) profile picture

“Thank you, From Day One, for such an important conversation on diversity and inclusion, employee engagement and social impact.”

– Desiree Booker, ColorVizion Lab
Kim Vu(Attendee) profile picture

“Timely and much needed convo about the importance of removing the stigma and providing accessible mental health resources for all employees.”

– Kim Vu, Remitly
Florangela Davila(Attendee) profile picture

“Great discussion about leadership, accountability, transparency and equity. Thanks for having me, From Day One.”

– Florangela Davila, KNKX 88.5 FM
Cory Hewett(Attendee) profile picture

“De-stigmatizing mental health illnesses, engaging stakeholders, arriving at mutually defined definitions for equity, and preventing burnout—these are important topics that I’m delighted are being discussed at the From Day One conference.”

– Cory Hewett, Gimme Vending Inc.
Trisha Stezzi(Attendee) profile picture

“Thank you for bringing speakers and influencers into one space so we can all continue our work scaling up the impact we make in our organizations and in the world!”

– Trisha Stezzi, Significance LLC
Vivian Greentree(Attendee) profile picture

“From Day One provided a full day of phenomenal learning opportunities and best practices in creating & nurturing corporate values while building purposeful relationships with employees, clients, & communities.”

– Vivian Greentree, Fiserv
Chip Maxwell(Attendee) profile picture

“We always enjoy and are impressed by your events, and this was no exception.”

– Chip Maxwell, Emplify
Katy Romero(Attendee) profile picture

“We really enjoyed the event yesterday— such an engaged group of attendees and the content was excellent. I'm feeling great about our decision to partner with FD1 this year.”

– Katy Romero, One Medical
Kayleen Perkins(Attendee) profile picture

“The From Day One Conference in Seattle was filled with people who want to make a positive impact in their company, and build an inclusive culture around diversity and inclusion. Thank you to all the panelists and speakers for sharing their expertise and insights. I'm looking forward to next year's event!”

– Kayleen Perkins, Seattle Children's
Michaela Ayers(Attendee) profile picture

“I had the pleasure of attending From Day One. My favorite session, Getting Bias Out of Our Systems, was such a powerful conversation between local thought leaders.”

– Michaela Ayers, Nourish Events
Sarah J. Rodehorst(Attendee) profile picture

“Inspiring speakers and powerful conversations. Loved meeting so many talented people driving change in their organizations. Thank you From Day One! I look forward to next year’s event!”

– Sarah J. Rodehorst, ePerkz
Angela Prater(Attendee) profile picture

“I had the distinct pleasure of attending From Day One Seattle. The Getting Bias Out of Our Systems discussion was inspirational and eye-opening.”

– Angela Prater, Confluence Health
Joel Stupka(Attendee) profile picture

“From Day One did an amazing job of providing an exceptional experience for both the attendees and vendors. I mean, we had whale sharks and giant manta rays gracefully swimming by on the other side of the hall from our booth!”

– Joel Stupka, SkillCycle
Alexis Hauk(Attendee) profile picture

“Last week I had the honor of moderating a panel on healthy work environments at the From Day One conference in Atlanta. I was so inspired by what these experts had to say about the timely and important topics of mental health in the workplace and the value of nurturing a culture of psychological safety.”

– Alexis Hauk, Emory University