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Live Conference Recap BY Katie Chambers | June 23, 2026

Meeting the Needs of a Workforce at Every Life Stage

A diverse workforce calls for a comprehensive benefits package that meets a wide range of needs, and today’s workplace is more varied than ever. With employees spanning Gen Z through Baby Boomers, workers bring different priorities, goals, and expectations shaped by where they are in life.Designing effective benefits today means building in flexibility and choice so employees can be supported at every stage of their careers and personal lives. During an executive panel discussion at From Day One’s Chicago half-day benefits conference, experts broke down best practices. “Depending on where you are in your life, maybe you value child care, or maybe you’re older and you don’t need that, and you’re looking for a subsidized gym membership. Or maybe you need neither of those, and you’re just hoping to get a little help with public transportation,” said Athar Siddiqee, VP, global total rewards at Micron Technologies. Given the differences of workers within the workplace, from life stage to location, options matter. “We introduced a flexible benefits plan in India, and it’s been just a huge hit. Think of it as a menu of various options, and you have a pool of dollars that you can use towards choosing the benefits that are right for you,” said Siddiqee.  A newer addition to the benefits space, beyond traditional health insurance and retirement options, is financial wellness. Simply offering a 401(k) is no longer enough, says Crystal Chen, senior director of total rewards at Westinghouse Electric Company. “It’s more than just offering the benefits for employees to access, but also [making] sure they have the confidence to make the decisions related to financial planning,” Chen said. Those financial needs shift across life changes, so guidance matters. The organization offers both open enrollment webinars and one-on-one support, says Chen. While finances are the leading cause of stress in the workplace, says Jon Simon, VP of sales at CareBenefits by Care.com, caregiving is the close runner-up. “We’ve seen an explosion in the cost of care recently, and a significant portion of the population now has caregiving responsibilities, whether it’s school-age children, aging parents, pets, or even for yourself,” he said. “That’s preventing people from being physically, emotionally, and certainly mentally present at work. Employers are recognizing that there are policy conversations around normalizing responsibilities that employees bear, but also connecting employees with different resources and benefits to support them on their caregiving journey.”Moderator Patricia Garland, adjunct instructor at Loyola University of Chicago, cited some of Simon’s research “that shows that about 75% of employees are caregivers in some sense of the word, but only about 35% identify themselves that way.” That stigma stems from the creeping 24/7 impact caregiving can have on a person’s life, intruding on their professional and personal identity. It’s also partially gendered, with more male caregivers now in the workforce, not because more men are doing the caregiving, but because women are increasingly leaving the workforce due to it, leading to approximately $300K in lifetime income loss, even for those who eventually return. Normalizing openness and flexibility about caregiving in the workplace is key to retention, Simon says, encouraging employers to talk about caregiving not in clinical terms but more as another important and respectable responsibility that is, in turn, supported by workplace benefits. It should not signal “lack of commitment” to the job.  Panelists spoke about "Inclusive Benefits Strategies for a Multigenerational Workforce"For larger international corporations, benefits may need to be customized to suit specific cultures. For example, not all cultures are comfortable talking to a stranger on an EAP line, and some may feel better supported by family at home in a multigenerational household, Siddiqee said. But some young single people in those countries had been feeling totally isolated due to Covid, so Micron deployed “TMAs” or “team member advocates,” on-site licensed therapists to boost the company’s wellness portfolio. Keeping Employees Informed and EngagedProviding a great roster of benefits is one challenge; effectively communicating those offerings to employees is another. “We've leveraged some technology to be able to make personalized personas that represent different employee groups that can resonate with our employees to be able to talk about the experiences with our benefits in a way that will be relatable to them, in a way that is more tailored toward their experience with the benefits,” said Joshua Lemon, global senior director, head of total rewards, Resideo. A persona is a representation of a significant segment of workers, such as a young, family-focused office professional or a single factory worker nearing retirement, says Lemon. Specific case studies can make the flexibility of benefits feel both tangible and attainable. Technology can also help employers learn which benefits are the best fit for their workforce, and gauge effective deployment of packages. “[You should be] leveraging data for the power [of] detecting risk of rising cost, for detecting conditions that you need to manage, for detecting the various ways that your life stages and generational workforces might want to attack the benefits, and how they’re using their benefits today,” said Tom Sondergeld, senior director of analysis, research & solutions, enterprise employers at Truven. As generations intersect, they face various life-change challenges at different times. “We have to use the data to drive our communication strategy, and the way we design our benefits today, because one size fits all doesn’t work anymore.” Data offers a holistic approach to understanding a whole person and their specific needs: from pharmacy to short-term disability and beyond. Then, the human HR representatives, not the computer, can interpret it to better communicate what benefits would be most useful to them. Sondergeld cautions against using AI to analyze PHI (personal health information). “You have to be very careful because AI doesn’t have morals. It will go after whatever it needs to go after, unless you give it strict boundaries and a cage. And it’s totally discoverable,” he said, referring to its less-than-stellar ability to keep private information truly private. Direct feedback from employees is also essential. “For internal resources, we look at more than just benefits information, but look at all the employee cycles. For example, engagement surveys, exit interviews, and also we do pulse surveys, making sure we proactively ask people how they feel about the program,” Chen said. “A lot of times people don’t speak up unless they encounter some challenges using the program, so we try to use those opportunities to solicit some positive feedback [too].” Lemon suggests using “conjoint surveys,” which solicit anonymous but highly personal feedback from employees, encouraging them to choose among or rank certain current or potential benefit offerings to provide an honest look at what is most valuable to them. “It helps you balance the needs of your organization broadly in a balanced approach, because you can then go back and review that data to say, ‘How am I serving different employees at different demographics and different generations? Where are the biggest needs, and what would be a good way to allocate the limited resources that you have?’ It’s one of the things we’ve still been benefiting from a year later.” Katie Chambers is a freelance writer and award-winning communications executive with a lifelong commitment to supporting artists and advocating for inclusion. Her work has been seen in HuffPost, Top Think, and several printed essay collections, and she has appeared on Cheddar News, iWomanTV, On New Jersey, and CBS New York.(Photos by Josh Larson for From Day One)

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Feature BY Erin Behrens | June 09, 2026

Meet the AI Natives Who Don’t Want to Be

Just because they’re good at it, doesn’t mean they like it. Growing up with algorithmic feeds and AI-generated content, Gen Z is one of the most AI-fluent generations, but increasingly, they’re the most skeptical of it. It’s a paradox playing out in the workplace, on social media, and even on the stages of this year’s commencement ceremonies, where VIP-speaker references to the promise of AI were met with choruses of boos.Many employers have assumed that because Gen Z grew up alongside these tools, they’re both comfortable and confident using them in professional settings. But the reality is far more complicated, and to understand how Gen Z is actually navigating this moment, From Day One went straight to the source.A Label That Might Not FitFirst, the roots of the label. An AI native “refers to something—usually a product, company or workflow—that was designed from the ground up with AI as a core component, not bolted on later as a mere feature,” according to an IBM explainer. In some cases, Gen Z has been given this title simply due to the timeline of AI’s emergence in the workforce and education. Having been early adopters in terms of their age, they’re generally not getting into a deeper commitment. According to a Gallup poll, “Gen Z’s use of generative AI in everyday life has been largely stable since March 2025. About half (51%) of 14 to 29 year olds continue to say they use AI either daily (22%) or weekly (29%), while 11% report using it monthly, 20% every few months, and 19% say they never use it.” But use doesn’t necessarily equate to trust or excitement. “In most of these cases, Gen Z-ers have become increasingly skeptical, increasingly negative—from a place where even last year, they weren’t particularly positive about it,” Zach Hrynowski, a senior education researcher for Gallup, told the New York Times.Rocki Rockingham, chief HR officer at GE Appliances, notices that younger employees aren’t more trusting of AI than their older counterparts, but on the other hand, they are “more willing to take chances. To try new things, to do things differently,” she said at From Day One’s Miami conference. It’s a distinction worth making at a time when Gen Z’s feelings about the new technology grow more complicated. The Pipeline ProblemRecruiters and hiring managers are increasingly flagging AI fluency as a core qualification in the workforce. It’s no longer a differentiator, but table stakes. An ominous new corporate cliché has even been propagated: AI won’t take your job, but someone who knows how to use it will. Postings that once listed tools like Google Suite and Canva are now leading with ChatGPT and prompt engineering. The message to Gen Z candidates is clear: you were born into this, so you should know it.The expectation of AI fluency creates uneven ground for those early in their careers who may not have hands-on experience with the technology, widening the gap between candidates before they’ve even had a chance to compete. Dani Monaghan, the SVP of global talent enablement at Expedia Group, worries about the access. “If you’re not taught AI at school or in university, and you don’t have the means to access technology, I think the gap is bigger than it will ever be before,” she said at From Day One’s Seattle conference. It’s a gap that’s leaving members of Gen Z increasingly wary. One member of Gen Z, Alec Gautier, a graduate of Marist University’s class of 2023 and now a retention specialist at Saatva, says his attitude toward AI “is one of skepticism.” At root is his distrust of its creators. “I am not inherently opposed to the idea of generative AI, but its current architects and proprietors have, to put it lightly, dubious motives,” he said. This skepticism seems to be a trend, with 14% of Gen Z reporting a decline in excitement in AI since 2025, and 48% believing the risks in the workforce outweigh the benefits, according to Gallup data. Even if Gen Z realizes that AI will have to be part of their working lives, they don’t like the side effects and don’t want to wear the label.Their Role in Leading AI ResistanceWhile Gen Z is being cast as the face of AI prodigy in the workplace, they are also the ones leading the resistance against it, or at least, being the loudest about their unease with it. At graduation ceremonies this spring across the U.S., many graduates hooted at distinguished commencement speakers who spoke of AI, including former Google CEO Eric Schmidt at the University of Arizona. He acknowledged that graduates feared “that the future has already been written, that the machines are coming, that the jobs are evaporating, that the climate is breaking, that politics are fractured, and that you are inheriting a mess that you did not create.” But he told them, essentially, that if they don’t like it, they should just fix it. Alvarado, records management specialist at the Jefferson County Clerk's Office in Watertown, NY, shared her thoughts on the AI boom (photo courtesy of Alvarado)Indeed, students, new graduates, and those early in their careers are experiencing existential concerns about AI’s ethics and its impact on their life and work. They worry about how it affects our ability to connect and be creative, and also the mere amount of “slop” being brought into the world. “AI is just being used way too commonly across all fields, including art, music, fashion, writing, anything that takes a little bit of creativity or brainpower,” Hailey Alvarado, a St. Lawrence University class of 2022 alumna, told From Day One. “When we have an automated intelligence that is programmed to affirm everything we say to it, there is no actual intelligence. It’s just a robot designed to agree with us,” she said.Gen Z also worries about their ability to find early-career roles at a time when entry-level jobs are being stripped away. “Companies are citing A.I. as the reason for mass layoffs; according to the Alliance for Secure A.I., there have been almost 120,000 A.I.-linked job losses in the United States just since last year. Recent college graduates are facing a brutal job market as entry-level positions disappear and A.I. renders the application process inhumanly opaque,” according to the New York Times. And those fortunate enough to get jobs may be arriving just in time to find that “AI is unraveling the social fabric of work,” as Aki Ito, chief correspondent at Business Insider, reported last month. Perhaps most importantly, the generation fears the technology’s environmental impact as its ubiquitous data centers gobble up resources and spew pollution. Having grown up in a world marked by environmental disasters and an escalating climate crisis, Gen Z has long been associated with sustainability activism, and their skepticism of AI is no exception. “While I do have some personal and professional concerns about AI, they are wholly secondary compared to my environmental concerns about the technology,” said Gautier. “The environmental implications of AI I find deeply troubling. The proliferation of data centers and the damage they’ve already done to local ecosystems, public spaces, and fresh-water sources in vulnerable communities is extremely distressing,” he said. The Future of Connection, Creativity, and WorkNo generation can be reduced to a single trait or defining point, but when a crowd of graduates erupts in unanimous boos when their supposed role models mention AI, it’s hard to dismiss it as anything other than a distress signal. Whether it’s a trend, a backlash, or something more lasting, one thing is clear: Gen Z’s relationship with AI is far more portentous than the “AI native” label suggests.The frustration for many isn’t just about the technology itself, but also about what gets lost when we rush to adopt it. Said Alvarado: “We need more true, genuine connections, more creative expression, more critical thinking. Not less. Not from a robot.”Erin Behrens is an associate editor at From Day One.(Featured photo by PeopleImages/iStock)

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What Our Attendees are Saying

Jordan Baker(Attendee) profile picture

“The panels were phenomenal. The breakout sessions were incredibly insightful. I got the opportunity to speak with countless HR leaders who are dedicated to improving people’s lives. I walked away feeling excited about my own future in the business world, knowing that many of today’s people leaders are striving for a more diverse, engaged, and inclusive workforce.”

– Jordan Baker, Emplify
Desiree Booker(Attendee) profile picture

“Thank you, From Day One, for such an important conversation on diversity and inclusion, employee engagement and social impact.”

– Desiree Booker, ColorVizion Lab
Kim Vu(Attendee) profile picture

“Timely and much needed convo about the importance of removing the stigma and providing accessible mental health resources for all employees.”

– Kim Vu, Remitly
Florangela Davila(Attendee) profile picture

“Great discussion about leadership, accountability, transparency and equity. Thanks for having me, From Day One.”

– Florangela Davila, KNKX 88.5 FM
Cory Hewett(Attendee) profile picture

“De-stigmatizing mental health illnesses, engaging stakeholders, arriving at mutually defined definitions for equity, and preventing burnout—these are important topics that I’m delighted are being discussed at the From Day One conference.”

– Cory Hewett, Gimme Vending Inc.
Trisha Stezzi(Attendee) profile picture

“Thank you for bringing speakers and influencers into one space so we can all continue our work scaling up the impact we make in our organizations and in the world!”

– Trisha Stezzi, Significance LLC
Vivian Greentree(Attendee) profile picture

“From Day One provided a full day of phenomenal learning opportunities and best practices in creating & nurturing corporate values while building purposeful relationships with employees, clients, & communities.”

– Vivian Greentree, Fiserv
Chip Maxwell(Attendee) profile picture

“We always enjoy and are impressed by your events, and this was no exception.”

– Chip Maxwell, Emplify
Katy Romero(Attendee) profile picture

“We really enjoyed the event yesterday— such an engaged group of attendees and the content was excellent. I'm feeling great about our decision to partner with FD1 this year.”

– Katy Romero, One Medical
Kayleen Perkins(Attendee) profile picture

“The From Day One Conference in Seattle was filled with people who want to make a positive impact in their company, and build an inclusive culture around diversity and inclusion. Thank you to all the panelists and speakers for sharing their expertise and insights. I'm looking forward to next year's event!”

– Kayleen Perkins, Seattle Children's
Michaela Ayers(Attendee) profile picture

“I had the pleasure of attending From Day One. My favorite session, Getting Bias Out of Our Systems, was such a powerful conversation between local thought leaders.”

– Michaela Ayers, Nourish Events
Sarah J. Rodehorst(Attendee) profile picture

“Inspiring speakers and powerful conversations. Loved meeting so many talented people driving change in their organizations. Thank you From Day One! I look forward to next year’s event!”

– Sarah J. Rodehorst, ePerkz
Angela Prater(Attendee) profile picture

“I had the distinct pleasure of attending From Day One Seattle. The Getting Bias Out of Our Systems discussion was inspirational and eye-opening.”

– Angela Prater, Confluence Health
Joel Stupka(Attendee) profile picture

“From Day One did an amazing job of providing an exceptional experience for both the attendees and vendors. I mean, we had whale sharks and giant manta rays gracefully swimming by on the other side of the hall from our booth!”

– Joel Stupka, SkillCycle
Alexis Hauk(Attendee) profile picture

“Last week I had the honor of moderating a panel on healthy work environments at the From Day One conference in Atlanta. I was so inspired by what these experts had to say about the timely and important topics of mental health in the workplace and the value of nurturing a culture of psychological safety.”

– Alexis Hauk, Emory University