FromDayOne, Inc's logo
STORIES
Feature BY Subadhra Sriram | October 09, 2025

Managing Beyond Borders: How U.S. Companies Are Transforming Global Hiring

Many U.S. companies have hit the brakes when it comes to hiring in their home country, but not overseas. American employers are increasingly hiring beyond borders as part of a broader push to diversify and optimize their global talent base. Highly remote-suitable roles have grown 42% faster outside the U.S. than within since 2019, according to Revelio Labs, a workforce intelligence provider. Tech-development roles are leading this shift, driven by the twin imperatives of cost efficiency and access to specialized talent. The result is an almost complete relocation of development work to offshore hubs, where deep technical expertise meets significant labor savings. TalentBurst CEO Bharat Talwar has witnessed this transformation up close, particularly among Bay Area technology giants that now rely heavily on Indian vendors to sustain their growth and innovation. TalentBurst, a total talent-workforce management solutions provider, sits at the center of this global shift. Want to learn more? Join us on Wed., Oct. 15, for our half-day virtual conference, “Building and Managing a Global Workforce: Smart Strategies for Collaborating Across Borders.” Here’s where to register.“What has accelerated is the cost arbitrage around technology development work with India,” says Talwar. “Take Meta or Google or any major tech company—whether it’s pre-IPO or post-IPO—most are now moving the majority of their development work to India.” While the trend isn’t new, he notes, what was once a hybrid model—splitting development between U.S. and Indian teams—has evolved into near-total relocation. “Almost 100% of software development has now shifted to India,” he adds. Joel Leege, president and chief operating officer at Red Oak Technologies, agrees that India remains attractive due to cost arbitrage, but points to rising turnover and salary pressures, with recruiters offering 20% pay hikes to lure talent. “Agile project management with two- to three-week sprints can create challenges when key developers leave suddenly,” he says. “Some companies are shifting to deliverable-based contracts or exploring higher-retention regions with real-time U.S. overlap.” Hubs like Brazil, Mexico, and Central America are emerging, though they have yet to see double-digit growth in demand.Cost arbitrage aside, companies headquartered in the U.S. are increasingly going where the talent is. Pratik Patel, a workforce specialist for a global financial network that processes electronic payments, says that his company has built its hiring strategy around an internal, program-centric model, placing workers near key business program locations to strengthen capability, improve time-zone alignment, and enhance cost efficiency. “We manage over 110 programs globally,” Patel adds, “and our approach ensures that talent is positioned where it can have the greatest impact.” These program locations have developed around the firm’s tech hubs, which have grown both organically and through acquisitions. “Our major hubs are in Vancouver, St. Louis, New York City, Washington, D.C., London, Ireland, Denmark, India, and Australia,” Patel notes. (As is common with HR and workforce specialists, he asked that his firm not be mentioned by name.)And then there’s the AI hype. The idea that AI is replacing coders doesn’t tell the full story. What’s really happening is a reshuffling of tech resources worldwide. As Leege points out, AI-assisted coding is on the rise, but only about 30–40% of coding is actually done by AI today—which means demand for human developers remains strong. Worker Expectations Around the WorldIt also comes down to what talent wants—and it’s not just tech workers. “Post-Covid, many workers don’t want to move from their home countries,” says Carol MacKinlay, CHRO of Pebl, an Employer of Record (EOR) platform. “They want to be employed the way they want to be employed. Add to that the U.S. immigration uncertainty—with H-1B rules and fees in flux—and many companies can’t recruit the best and brightest globally.” Enter the rise of EOR and payroll models. The shift toward remote contractor structures is being fueled by demand for global talent, simpler compliance, and faster hiring. This isn’t theoretical—it’s already changing how companies operate. Talwar, for instance, has expanded his high-hazard EOR business into Canada and Poland. By focusing on specialized markets, he’s built a segment that delivers strong EBITDA and long-term contracts—defying the low-margin expectations often tied to EORs. Carol MacKinlay, CHRO of Pebl, an Employer of Record (EOR) platform (Company photo)Talwar’s story isn’t unique. Industry leaders are seeing the same momentum worldwide, with EORs proving faster and more flexible than traditional entity setups. MacKinlay notes that establishing an entity in a new country can take up to a year, while an EOR can employ workers within weeks—enabling rapid talent acquisition. “The rise of remote work and digital nomads is driving demand,” she says, “with countries like Mexico and Canada simplifying visa processes to attract tech workers.” EORs remove the burden of managing local compliance, payroll, and immigration—functions that are critical to hiring globally but not core to most businesses, MacKinlay adds. Red Oak Technologies manages workers across five countries and 20 U.S. states, even filling roles in markets like France without setting up local entities. “If we identify the right talent, we can bring them on through a partner,” says Leege. “We don’t have to set up an entity or pay them in local currency.” As companies embrace a global-first mindset, they’re turning to platforms like LinkedIn and Indeed to tap into massive, specialized talent pools. These tools make it easier than ever for workers to discover opportunities and for companies to connect with the right talent—fueling an ecosystem that benefits both sides. Beyond filling roles, global teams are driving innovation, bringing fresh perspectives and local insights that help companies compete and grow across markets. Creating a Unified Culture, While Recognizing DifferencesHybrid engagement models are also taking shape. Instead of relying solely on staff augmentation, companies are building dedicated offshore teams that plug directly into their products and services—often led locally. The result isn’t just efficiency; it’s the creation of shared culture across borders.As globally integrated teams expand, companies are becoming more deliberate about maintaining a unified culture that transcends geography. They’re blending real-time and asynchronous communication through tools like Slack, Teams, and Notion to keep projects flowing across time zones. Virtual coffee breaks, online team-building, and global onboarding sessions maintain human connection, while periodic in-person meetups reinforce trust. Managers are being trained to lead with cultural empathy and clarity, supported by secure, collaborative tech stacks. Patel agrees. “The only consistency we can have is our culture—how we do the work,” he says. “That doesn’t change, whether it’s a contingent worker or an employee.” Suppliers and contingent workers receive orientation on company values as part of “day-one readiness.” At the same time, companies are tightening compliance—navigating labor laws, data privacy, and tax regulations—to keep this new era of global work both connected and compliant. This cultural alignment supports cohesion across borders and employment types. Global reporting structures are becoming more flexible and boundary-less, designed to promote opportunity and integration. Culture keeps teams connected today—but the bigger shift is how a truly global labor pool is reshaping demand and supply. A new world of work is taking shape—one where the most successful organizations will tap into multiple hubs, balancing specialization, cost, and retention. Wage normalization across countries is becoming the new reality as global unemployment and tech hiring trends evolve. The companies that adapt fastest will be the ones best positioned to thrive in this redefined global talent marketplace.The Hotspots for Hiring 1.) India: Remains a powerhouse, especially for IT services, software development, back-office operations, and increasingly, R&D. The sheer volume of skilled, English-speaking talent and established infrastructure makes it a go-to. 2.) Latin America: Nearshore countries including Mexico, Brazil, Colombia and Argentina offer time-zone proximity to the U.S., growing tech talent pools, cultural affinity (especially Mexico for the U.S. Southwest), and often lower attrition rates compared to some Asian markets. The region is being tapped for software development, IT support, call centers, BPO (Business Process Outsourcing), and product development roles. 3.) Eastern Europe: Poland and Romania offer strong STEM education, high English proficiency, cultural alignment with the West overall, and a deep pool of engineering talent. This region is being tapped for high-end software development, R&D, cybersecurity, data science, and specialized IT consulting. 4.) Southeast Asia: Countries including Vietnam, the Philippines and Malaysia have growing economies, large young populations, competitive costs, and strong English proficiency (notably, the Philippines for BPO). The focus here is on BPO, customer service, software development (especially Vietnam), and manufacturing support. 5.) Canada: While technically overseas, its proximity, similar cultural context, and strong tech hubs in Toronto, Vancouver and Montreal make it a popular nearshore option, particularly for companies seeking to mitigate U.S. immigration challenges. In-Demand Jobs: The demand is heavily skewed towards roles that support digital transformation and technological advancement: ● Software Developers/Engineers: Full-stack, front-end, back-end, mobile (iOS/Android) ● Cloud Architects and Engineers: AWS, Azure, Google Cloud Platform specialists ● Data Scientists and Analysts: Machine learning engineers, AI specialists● Cybersecurity Professionals: Analysts, engineers, architects ● DevOps Engineers: Site reliability engineers ● Product Managers: Increasingly, companies are building product teams offshore. ● UI/UX Designers: Crucial for digital product development ● Technical Support and IT Helpdesk: Often the entry point for offshore expansion● Customer Service Representatives: Especially for multilingual support● Finance  and Accounting Professionals: For shared service centers Subadhra Sriram is the founder of Workforce Observer, a new online community of staffing industry professionals. Previously, Subadhra was publisher and editor at Staffing Industry Analysts (SIA), the staffing industry’s leading research and advisory firm. She also had years of experience at leading financial publications including Money magazine and Fortune Small Business.(Featured image by Igor Suka/iStock by Getty Images)Want to learn more? Join us on Wed., Oct. 15, for our half-day virtual conference, “Building and Managing a Global Workforce: Smart Strategies for Collaborating Across Borders.” Here’s where to register.

Story cover image
Feature BY Emily McCrary-Ruiz-Esparza | September 09, 2025

What Unusual Jobs Taught Me About Hiring, Retention, and the Talent You’re Overlooking

Paddy Fanning never set out to become one of the best sheepdog trainers in the world. He was a cowboy working on a Canadian cattle ranch when he came across an old book on horsemanship that described the magical give-and-take between humans and animals. Back in Ireland, as he worked to recover from a drinking problem, he put those lessons into practice with a border collie on his father’s sheep farm, and, in the process, discovered a new sense of purpose.Twenty years later, Paddy has represented Ireland in international herding dog competitions and earned a reputation as one of the finest trainers alive. “I’m probably still a bit unemployable,” he told me, laughing. “You hear my job there, and I don’t really have one. And yet we do okay. Dogs have given me all that. I just feel glad with the way the whole deal turned out.”For the last six years, I’ve been writing about work. How people get their jobs and how they lose them, the relationship between employer and the employed, and how all of us find meaning in our work. I frequently meet people who are unhappy with their careers. But I noticed something: People who have unconventional jobs often are happy with their work.So I started searching for the people who have jobs they don’t tell you about in school, roles that don’t show up on job boards: the death doulas, sheepdog trainers, puppeteers, and Foley artists of the world. And I made a podcast about it, called How to Be Anything.Each episode tells the story of someone with an unusual job, and after interviewing 15 of them, I realized their lessons aren’t only for people whose careers take them off the beaten path. Their wisdom and experiences are relevant for anyone working today–including those in corporate America. Some of my findings: Self-Determination Is a Powerful Retention ToolFrom Day One contributing editor and journalist Emily McCrary-Ruiz-Esparza takes you inside the world of unique and unexpected jobs in her podcastAlmost everyone I spoke with chose their job intentionally. Sometimes it took years (or decades) to find, but in the end they carved out space to do work they found meaningful. That self-determination is a powerful reason they stay.Puppetry artist Heidi Rugg built a career by weaving together all the art forms she loves, and her work became stronger once she focused on the environmental themes that deeply matter to her. On the TV Show Dimension 20, lorekeeper (kind of like a script supervisor) Skye Smith designed their own system for tracking the plot, a process they owned from start to finish. For Smith, the real satisfaction comes from being taken seriously. “If I have opinions, I get to say them and they get taken into consideration, which I think is a huge blessing, especially as someone who's young and I didn’t finish college,” Smith told me.And when veterinarian Cindy Otto worked at Ground Zero after 9/11, she saw firsthand the need for better medical care for search-and-rescue dogs. Backed by the University of Pennsylvania, she launched an entire research program to address it, and now is on the leading edge of working-dog science. When workers have the freedom to pursue ideas that matter personally to them, they’re far more likely to stick around.Everyone Needs to See the Fruits of Their LaborWork feels meaningful when you can see its impact.Forensic artist Melissa Cooper has seen her sketches lead directly to the capture of violent criminals, and she draws joy from knowing she’s giving power and a voice to survivors. Gavin Cox, a research scientist who works a mile underground searching for dark matter, described the satisfaction of spending a month designing a procedure to safely move liquified xenon gas, a high-stakes task that required precision and patience. “That’s when I feel proud of my work,” he told me.Employees don’t need a dramatic story to feel accomplished, but they do need to see that the outcomes of their contributions matter.I asked veterinarian Cindy Otto what she thinks of her career now that retirement is in sight. She told me that at a recent veterinary symposium, a presenter asked the crowd for a show of hands: Who had been affected by the Penn Vet Working Dog Center and the work they’ve done? Every single person in the room raised their hand. “I think about it a lot,” she told me. “I’ve made a difference. I’ve made an impact,” she said. Excellence Requires Freedom to FailNo one starts out as an award-winning sheepdog trainer or an award-winning Foley artist. You start as lousy, and then you become okay, and then you become good–and then you become great.That’s why the famous Jack Welch mentality of routinely cutting lowest performers (a practice now back in vogue in 2025) is so damaging. It sends a message to your employees that stumbling is a punishable offense, and eliminates the top performers of the future.Organizations that want innovation have to accept that employees will struggle, or even fail, on their way to mastery.Careers Are Built on Soft SkillsBrendon King has been climbing 500-foot cell towers for more than a decade. The hardest part isn’t fixing the electronics, it’s staying calm when the steel tower sways like a noodle in the wind. Patience, composure, and a little bit of thrill-seeking keep him safe. The technical skills, like repairing fiber optic cables and network switches, those are things he learned on the job. But the best part? “It’s a constant adventure, no matter how you look at it,” he said. “I’ve been in places where people have lived there their entire lives and they’ve never once seen the view that I get to see. It’s amazing.”Similarly, Erin Bishop spent two decades in market research before becoming a death doula. You might be surprised that running a focus group translates quite well to conducting community discussions about death and dying. “Having a career that helps me be a better person in the world—I never thought I would have that in my life,” she told me.Too often, employers seek out candidates who have direct experience, and miss out on remarkably talented people with unconventional career paths.Work Should Be EnjoyableBusiness leaders love to talk about purpose and meaning. They want employees to connect to the company mission, touting its ability to increase engagement and retention. It’s true, and there’s evidence to back it up. But purpose alone isn’t enough.The people I spoke with not only find meaning in their unconventional jobs, but enjoy them in the moment. An employee may love working at a company that saves lives with medical equipment or helps people afford homes. But if the day-to-day is tedious, they won’t stay. Meaning is important, but fun doesn’t get enough credit.Emily McCrary-Ruiz-Esparza is an independent journalist and From Day One contributing editor who writes about business and the world of work. Her work has appeared in the Economist, the BBC, The Washington Post, Inc., and Business Insider, among others. She is the recipient of a Virginia Press Association award for business and financial journalism. She is the host of How to Be Anything, the podcast about people with unusual jobs.(Featured photo courtesy of forensic artist Melissa Cooper)

Story cover image

What Our Attendees are Saying

Jordan Baker(Attendee) profile picture

“The panels were phenomenal. The breakout sessions were incredibly insightful. I got the opportunity to speak with countless HR leaders who are dedicated to improving people’s lives. I walked away feeling excited about my own future in the business world, knowing that many of today’s people leaders are striving for a more diverse, engaged, and inclusive workforce.”

– Jordan Baker, Emplify
Desiree Booker(Attendee) profile picture

“Thank you, From Day One, for such an important conversation on diversity and inclusion, employee engagement and social impact.”

– Desiree Booker, ColorVizion Lab
Kim Vu(Attendee) profile picture

“Timely and much needed convo about the importance of removing the stigma and providing accessible mental health resources for all employees.”

– Kim Vu, Remitly
Florangela Davila(Attendee) profile picture

“Great discussion about leadership, accountability, transparency and equity. Thanks for having me, From Day One.”

– Florangela Davila, KNKX 88.5 FM
Cory Hewett(Attendee) profile picture

“De-stigmatizing mental health illnesses, engaging stakeholders, arriving at mutually defined definitions for equity, and preventing burnout—these are important topics that I’m delighted are being discussed at the From Day One conference.”

– Cory Hewett, Gimme Vending Inc.
Trisha Stezzi(Attendee) profile picture

“Thank you for bringing speakers and influencers into one space so we can all continue our work scaling up the impact we make in our organizations and in the world!”

– Trisha Stezzi, Significance LLC
Vivian Greentree(Attendee) profile picture

“From Day One provided a full day of phenomenal learning opportunities and best practices in creating & nurturing corporate values while building purposeful relationships with employees, clients, & communities.”

– Vivian Greentree, Fiserv
Chip Maxwell(Attendee) profile picture

“We always enjoy and are impressed by your events, and this was no exception.”

– Chip Maxwell, Emplify
Katy Romero(Attendee) profile picture

“We really enjoyed the event yesterday— such an engaged group of attendees and the content was excellent. I'm feeling great about our decision to partner with FD1 this year.”

– Katy Romero, One Medical
Kayleen Perkins(Attendee) profile picture

“The From Day One Conference in Seattle was filled with people who want to make a positive impact in their company, and build an inclusive culture around diversity and inclusion. Thank you to all the panelists and speakers for sharing their expertise and insights. I'm looking forward to next year's event!”

– Kayleen Perkins, Seattle Children's
Michaela Ayers(Attendee) profile picture

“I had the pleasure of attending From Day One. My favorite session, Getting Bias Out of Our Systems, was such a powerful conversation between local thought leaders.”

– Michaela Ayers, Nourish Events
Sarah J. Rodehorst(Attendee) profile picture

“Inspiring speakers and powerful conversations. Loved meeting so many talented people driving change in their organizations. Thank you From Day One! I look forward to next year’s event!”

– Sarah J. Rodehorst, ePerkz
Angela Prater(Attendee) profile picture

“I had the distinct pleasure of attending From Day One Seattle. The Getting Bias Out of Our Systems discussion was inspirational and eye-opening.”

– Angela Prater, Confluence Health
Joel Stupka(Attendee) profile picture

“From Day One did an amazing job of providing an exceptional experience for both the attendees and vendors. I mean, we had whale sharks and giant manta rays gracefully swimming by on the other side of the hall from our booth!”

– Joel Stupka, SkillCycle
Alexis Hauk(Attendee) profile picture

“Last week I had the honor of moderating a panel on healthy work environments at the From Day One conference in Atlanta. I was so inspired by what these experts had to say about the timely and important topics of mental health in the workplace and the value of nurturing a culture of psychological safety.”

– Alexis Hauk, Emory University