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Live Conference Recap BY Ade Akin | July 09, 2026

Building an AI-Ready Workforce: Culture, Skills, and the Human Side of Transformation

When LexisNexis rolled out its first AI skills assessment, HR leaders expected pushback. The voluntary program, offered to about half the workforce with no mandates, KPIs, or pressure, simply invited employees to gauge their AI skills. Instead of resistance, participation far exceeded expectations, with 91% of employees completing the assessment. The surprise challenge came from an unexpected group: managers.“We had to chase our managers,” Amy Liedke, EVP of HR at LexisNexis, said during a fireside chat at From Day One’s Manhattan conference. “Employees were coming forward in very, very high numbers. Managers were coming forward organically at about 40%,” she said. The gap revealed something deeper than a simple scheduling conflict. Liedke unpacked what the data exposed about leadership culture, psychological safety, and the surprising resistance from the very people expected to guide others through transformation during the fireside chat moderated by Jessi Hempel, senior editor-at-large at LinkedIn. The Assessment That Became a MirrorThe introduction of the AI skills matrix at LexisNexis occurred within a broader strategic framework. The company released its first customer-facing AI product called “Lexis+ AI” in early 2023, and its CEO had been discussing AI adoption consistently for three years. The skills assessment was part of an approach to driving AI culture and fluency within the organization. It was paired with a tiered learning program—Explorer, Accelerator, and Transformer—that gave employees a clear path forward.The true revelation for Liedke wasn’t in the technology’s capabilities; rather, the insight lay in the surprising demographic patterns of its uptake. Employees embraced the opportunity to understand their current AI skills and create a plan for growth. Managers, however, were slower to participate, often pointing to packed schedules and competing strategic priorities that made it difficult to find the time. “It has a lot more to do with their own comfort and embracing of the tools, and how to change. Some of them, I think, are hanging on to certain old ways of working, and a discomfort with how they play a role in developing others on a skill that they might not yet have fully developed in themselves,” she said.Amy Liedke, EVP, HR, LexisNexis, right, spoke with Jessi Hempel, Senior Editor-at-Large, LinkedIn, during the fireside chatBuilding an AI-ready workforce requires a lot more than training programs. It requires confronting employee fear head-on. Liedke acknowledges that the constant barrage of headlines, such as job cuts and apocalyptic predictions about AI eliminating roles, makes the role of HR significantly harder.Liedke’s response has been to reframe the narrative entirely. Rather than positioning AI as a tool that replaces workers, LexisNexis emphasizes augmentation. The company has increased employee headcount steadily over the past year, using productivity gains from integrating artificial intelligence with existing systems to fund new work that was previously out of reach.The Evolutionary, Not Revolutionary, ShiftWhile headlines create fear that AI will upend the job market, Liedke sees a more gradual transformation. Rather than eliminating roles overnight, she expects AI to steadily reshape the tasks that make up individual jobs. To prepare for those changes, LexisNexis has formed a fifth “tiger team” focused on workforce engineering, developing a repeatable process for identifying how roles are evolving and the new skills employees will need.“A lot of the new skills are competency-based, right? It’s a lot of the more strategic work, it’s a lot of the more human, interpersonal, judgment-based work,” she said.The old model, writing a job description and leaving it untouched for a decade, no longer works. Liedke now advocates for reviewing job architectures at least once a year, preferably twice. The nature of work is shifting incrementally, and HR teams need a process to track those changes in real time.Liedke’s experience leading AI initiatives has revealed an unexpected lesson: hiring a single AI-savvy employee rarely changes an organization because the existing culture quickly absorbs them. Instead, she recommends hiring groups of AI talent who can reinforce one another and help sustain change. The AI assessment also gave employees a shared understanding of their skills and ownership of their development, but she says leadership must evolve alongside them.“Leaders have to be willing to make different types of decisions to move at a different pace and to challenge constantly,” Liedke said. “You can’t just do it with your CEO, and you can’t just do it with the workforce alone.”Don’t Wait to Be InvitedLiedke advises HR leaders to invite themselves to the table. In her case, she recognized her opening when LexisNexis’s CEO started asking for more AI natives. “I asked him, ‘Okay, I have my own idea around that, but what do you mean when you say AI native? What does that look like for you? What’s the definition of that for you?’” she said. That moment became the catalyst for the AI skills assessment rollout. Liedke understood that somewhere between a science experiment and “you know it when you see it” lies a space where HR can design practical frameworks that are simple, development-oriented, and safe for honest self-assessment.Now, she deliberately avoids using the term AI native because it suggests a closed club reserved for people who happened to be at OpenAI or Anthropic five years ago. Instead, she promotes “AI first” as a growth mindset. Everyone has a starting point. Everyone can gain fluency. “We can all have a starting point and say, ‘I’m here today, and I know how to experiment, and I’ve had new technology presented to me before, and that’s what I’m going to do,” she said.Liedke also points out an unexpected demographic twist: Gen Z and Gen Alpha are some of the most resistant to the AI technology revolution. It’s the first tech evolution where the youngest workers aren’t the early adopters. That’s another invitation for HR to step in to understand the why behind their reluctance, to increase participation, and to keep the conversation surrounding AI integration developmental rather than judgmental. “We have a role to keep this positive and developmental, and that’s one that we can definitely play,” Liedke said.Ade Akin covers artificial intelligence, workplace wellness, HR trends, and digital health solutions.(Photos by Josh Larson for From Day One)

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Feature BY Erin Behrens | June 09, 2026

Meet the AI Natives Who Don’t Want to Be

Just because they’re good at it, doesn’t mean they like it. Growing up with algorithmic feeds and AI-generated content, Gen Z is one of the most AI-fluent generations, but increasingly, they’re the most skeptical of it. It’s a paradox playing out in the workplace, on social media, and even on the stages of this year’s commencement ceremonies, where VIP-speaker references to the promise of AI were met with choruses of boos.Many employers have assumed that because Gen Z grew up alongside these tools, they’re both comfortable and confident using them in professional settings. But the reality is far more complicated, and to understand how Gen Z is actually navigating this moment, From Day One went straight to the source.A Label That Might Not FitFirst, the roots of the label. An AI native “refers to something—usually a product, company or workflow—that was designed from the ground up with AI as a core component, not bolted on later as a mere feature,” according to an IBM explainer. In some cases, Gen Z has been given this title simply due to the timeline of AI’s emergence in the workforce and education. Having been early adopters in terms of their age, they’re generally not getting into a deeper commitment. According to a Gallup poll, “Gen Z’s use of generative AI in everyday life has been largely stable since March 2025. About half (51%) of 14 to 29 year olds continue to say they use AI either daily (22%) or weekly (29%), while 11% report using it monthly, 20% every few months, and 19% say they never use it.” But use doesn’t necessarily equate to trust or excitement. “In most of these cases, Gen Z-ers have become increasingly skeptical, increasingly negative—from a place where even last year, they weren’t particularly positive about it,” Zach Hrynowski, a senior education researcher for Gallup, told the New York Times.Rocki Rockingham, chief HR officer at GE Appliances, notices that younger employees aren’t more trusting of AI than their older counterparts, but on the other hand, they are “more willing to take chances. To try new things, to do things differently,” she said at From Day One’s Miami conference. It’s a distinction worth making at a time when Gen Z’s feelings about the new technology grow more complicated. The Pipeline ProblemRecruiters and hiring managers are increasingly flagging AI fluency as a core qualification in the workforce. It’s no longer a differentiator, but table stakes. An ominous new corporate cliché has even been propagated: AI won’t take your job, but someone who knows how to use it will. Postings that once listed tools like Google Suite and Canva are now leading with ChatGPT and prompt engineering. The message to Gen Z candidates is clear: you were born into this, so you should know it.The expectation of AI fluency creates uneven ground for those early in their careers who may not have hands-on experience with the technology, widening the gap between candidates before they’ve even had a chance to compete. Dani Monaghan, the SVP of global talent enablement at Expedia Group, worries about the access. “If you’re not taught AI at school or in university, and you don’t have the means to access technology, I think the gap is bigger than it will ever be before,” she said at From Day One’s Seattle conference. It’s a gap that’s leaving members of Gen Z increasingly wary. One member of Gen Z, Alec Gautier, a graduate of Marist University’s class of 2023 and now a retention specialist at Saatva, says his attitude toward AI “is one of skepticism.” At root is his distrust of its creators. “I am not inherently opposed to the idea of generative AI, but its current architects and proprietors have, to put it lightly, dubious motives,” he said. This skepticism seems to be a trend, with 14% of Gen Z reporting a decline in excitement in AI since 2025, and 48% believing the risks in the workforce outweigh the benefits, according to Gallup data. Even if Gen Z realizes that AI will have to be part of their working lives, they don’t like the side effects and don’t want to wear the label.Their Role in Leading AI ResistanceWhile Gen Z is being cast as the face of AI prodigy in the workplace, they are also the ones leading the resistance against it, or at least, being the loudest about their unease with it. At graduation ceremonies this spring across the U.S., many graduates hooted at distinguished commencement speakers who spoke of AI, including former Google CEO Eric Schmidt at the University of Arizona. He acknowledged that graduates feared “that the future has already been written, that the machines are coming, that the jobs are evaporating, that the climate is breaking, that politics are fractured, and that you are inheriting a mess that you did not create.” But he told them, essentially, that if they don’t like it, they should just fix it. Alvarado, records management specialist at the Jefferson County Clerk's Office in Watertown, NY, shared her thoughts on the AI boom (photo courtesy of Alvarado)Indeed, students, new graduates, and those early in their careers are experiencing existential concerns about AI’s ethics and its impact on their life and work. They worry about how it affects our ability to connect and be creative, and also the mere amount of “slop” being brought into the world. “AI is just being used way too commonly across all fields, including art, music, fashion, writing, anything that takes a little bit of creativity or brainpower,” Hailey Alvarado, a St. Lawrence University class of 2022 alumna, told From Day One. “When we have an automated intelligence that is programmed to affirm everything we say to it, there is no actual intelligence. It’s just a robot designed to agree with us,” she said.Gen Z also worries about their ability to find early-career roles at a time when entry-level jobs are being stripped away. “Companies are citing A.I. as the reason for mass layoffs; according to the Alliance for Secure A.I., there have been almost 120,000 A.I.-linked job losses in the United States just since last year. Recent college graduates are facing a brutal job market as entry-level positions disappear and A.I. renders the application process inhumanly opaque,” according to the New York Times. And those fortunate enough to get jobs may be arriving just in time to find that “AI is unraveling the social fabric of work,” as Aki Ito, chief correspondent at Business Insider, reported last month. Perhaps most importantly, the generation fears the technology’s environmental impact as its ubiquitous data centers gobble up resources and spew pollution. Having grown up in a world marked by environmental disasters and an escalating climate crisis, Gen Z has long been associated with sustainability activism, and their skepticism of AI is no exception. “While I do have some personal and professional concerns about AI, they are wholly secondary compared to my environmental concerns about the technology,” said Gautier. “The environmental implications of AI I find deeply troubling. The proliferation of data centers and the damage they’ve already done to local ecosystems, public spaces, and fresh-water sources in vulnerable communities is extremely distressing,” he said. The Future of Connection, Creativity, and WorkNo generation can be reduced to a single trait or defining point, but when a crowd of graduates erupts in unanimous boos when their supposed role models mention AI, it’s hard to dismiss it as anything other than a distress signal. Whether it’s a trend, a backlash, or something more lasting, one thing is clear: Gen Z’s relationship with AI is far more portentous than the “AI native” label suggests.The frustration for many isn’t just about the technology itself, but also about what gets lost when we rush to adopt it. Said Alvarado: “We need more true, genuine connections, more creative expression, more critical thinking. Not less. Not from a robot.”Erin Behrens is an associate editor at From Day One.(Featured photo by PeopleImages/iStock)

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What Our Attendees are Saying

Jordan Baker(Attendee) profile picture

“The panels were phenomenal. The breakout sessions were incredibly insightful. I got the opportunity to speak with countless HR leaders who are dedicated to improving people’s lives. I walked away feeling excited about my own future in the business world, knowing that many of today’s people leaders are striving for a more diverse, engaged, and inclusive workforce.”

– Jordan Baker, Emplify
Desiree Booker(Attendee) profile picture

“Thank you, From Day One, for such an important conversation on diversity and inclusion, employee engagement and social impact.”

– Desiree Booker, ColorVizion Lab
Kim Vu(Attendee) profile picture

“Timely and much needed convo about the importance of removing the stigma and providing accessible mental health resources for all employees.”

– Kim Vu, Remitly
Florangela Davila(Attendee) profile picture

“Great discussion about leadership, accountability, transparency and equity. Thanks for having me, From Day One.”

– Florangela Davila, KNKX 88.5 FM
Cory Hewett(Attendee) profile picture

“De-stigmatizing mental health illnesses, engaging stakeholders, arriving at mutually defined definitions for equity, and preventing burnout—these are important topics that I’m delighted are being discussed at the From Day One conference.”

– Cory Hewett, Gimme Vending Inc.
Trisha Stezzi(Attendee) profile picture

“Thank you for bringing speakers and influencers into one space so we can all continue our work scaling up the impact we make in our organizations and in the world!”

– Trisha Stezzi, Significance LLC
Vivian Greentree(Attendee) profile picture

“From Day One provided a full day of phenomenal learning opportunities and best practices in creating & nurturing corporate values while building purposeful relationships with employees, clients, & communities.”

– Vivian Greentree, Fiserv
Chip Maxwell(Attendee) profile picture

“We always enjoy and are impressed by your events, and this was no exception.”

– Chip Maxwell, Emplify
Katy Romero(Attendee) profile picture

“We really enjoyed the event yesterday— such an engaged group of attendees and the content was excellent. I'm feeling great about our decision to partner with FD1 this year.”

– Katy Romero, One Medical
Kayleen Perkins(Attendee) profile picture

“The From Day One Conference in Seattle was filled with people who want to make a positive impact in their company, and build an inclusive culture around diversity and inclusion. Thank you to all the panelists and speakers for sharing their expertise and insights. I'm looking forward to next year's event!”

– Kayleen Perkins, Seattle Children's
Michaela Ayers(Attendee) profile picture

“I had the pleasure of attending From Day One. My favorite session, Getting Bias Out of Our Systems, was such a powerful conversation between local thought leaders.”

– Michaela Ayers, Nourish Events
Sarah J. Rodehorst(Attendee) profile picture

“Inspiring speakers and powerful conversations. Loved meeting so many talented people driving change in their organizations. Thank you From Day One! I look forward to next year’s event!”

– Sarah J. Rodehorst, ePerkz
Angela Prater(Attendee) profile picture

“I had the distinct pleasure of attending From Day One Seattle. The Getting Bias Out of Our Systems discussion was inspirational and eye-opening.”

– Angela Prater, Confluence Health
Joel Stupka(Attendee) profile picture

“From Day One did an amazing job of providing an exceptional experience for both the attendees and vendors. I mean, we had whale sharks and giant manta rays gracefully swimming by on the other side of the hall from our booth!”

– Joel Stupka, SkillCycle
Alexis Hauk(Attendee) profile picture

“Last week I had the honor of moderating a panel on healthy work environments at the From Day One conference in Atlanta. I was so inspired by what these experts had to say about the timely and important topics of mental health in the workplace and the value of nurturing a culture of psychological safety.”

– Alexis Hauk, Emory University