Binjan Patel
Conduent VP, Total RewardsBinjan is the VP, Total Rewards at Conduent.
TOPIC
Employees are looking for benefits that adapt to their lives, support their well-being across mental, physical, and financial health, and help them balance work and life. At the same time, costs keep rising, needs are always shifting, and life outside work affects how people show up on the job. How can employers anticipate changing expectations and create programs that evolve over time? What strategies encourage participation and help benefits improve employee engagement? How can leaders deliver innovative benefits while keeping costs under control? Which tools and data help companies offer benefits that bring a personalized approach?
From Day One is a Recertification Provider for SHRM and HRCI. This session is eligible for 3 credits from both organizations. The Activity IDs will be sent to attendees after the conclusion of the session.
speakers
VP, Total Rewards
Conduent
Senior Director, Marketing
Cleo
Vice President
nudge
Head of Growth
Journey
VP, Global Benefits
Hasbro
Co-founder and CEO
WellTheorySchedule - ALL TIMES SHOWN BELOW ARE U.S. Eastern Time
Millennials and Gen Z now make up over 50% of the workforce. They expect healthcare that mirrors their digital lives: seamless, personalized, and on-demand. Traditional, fragmented models are falling short. This session explores how unified care powered by intelligence bridges this gap. Using musculoskeletal (MSK) care as a blueprint, we’ll show how integrating digital and in-person solutions with human-centric AI delivers the connected, efficient experience this new generation expects.
Speaker:
With employees ranging from Gen Z to Baby Boomers, today’s workforce brings a wide range of life stages, priorities, and definitions of well-being. How can employers design flexible, inclusive benefits that support workers across every phase of life, from student debt and early-career financial stability, to caregiving and family support, mental health programs, and retirement planning? What innovative approaches are helping organizations balance personalization with simplicity and cost management? Which benefits are having the greatest impact on well-being across generations?
Panelists:
Tamara Gordon, Head of Total Rewards, Turner & Townsend
Sarah Royal, Senior Director, Marketing, Cleo
Moderator:
At the height of her career, Ellen Rudolph, CEO of WellTheory, looked like a high-performing employee—while privately navigating years of unexplained autoimmune symptoms, medical uncertainty, and mounting exhaustion. Her experience reflects a reality facing millions of workers today. Autoimmune disease affects 1 in 6 Americans, disproportionately impacts women, and often goes undiagnosed for years, quietly driving specialty drug costs, absenteeism, and burnout. This keynote explores how autoimmune disease remains invisible in claims data and benefits strategy, why drug-first care misses the root cause, and how employers can identify and support this population earlier to improve outcomes while bending the cost curve.
Speaker:
Ellen Rudolph, Co-founder, CEO, WellTheory
Benefits strategies succeed only when employees feel heard and have their needs be responded to. Moving beyond one-off surveys, leaders are finding new ways to capture valuable feedback, act on it, and communicate changes back in ways that build trust. Which benefits are employees asking for most, from financial wellness and education to access to mental health support? How can employers ensure that worker sentiment is translated into real changes rather than surface-level adjustments? In what ways does an ongoing feedback loop improve both engagement and long-term retention?
Panelists:
Binjan Patel, VP, Total Rewards, Conduent
Jeff Miller, CFEI, VP, Nudge
Moderator:
VENUE
Convene at 101 Park Avenue is a corporate meeting & event space located close to Grand Central Station.